Non-Discrimination Policy
Lumen Pediatric Therapy complies with applicable Federal Civil Rights laws and does not discriminate based on race, color, national origin, age, disability, or sex. Lumen Pediatric Therapy does not exclude people or treat them differently because of race, color, national origin, age, disability or sex.
Lumen Pediatric Therapy provides:
- Free aides and services, such as qualified language interpreters, for people with disabilities to communicate effectively with Lumen staff
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
- Free language services, such as qualified interpreters, for people whose primary language is not English
- Information written in other languages
If you need these services, contact:
Katie Kravitz
Manager
Family Management, Intake & Scheduling
If you believe that Lumen Pediatric Therapy has failed to provide these services or discriminated in another way on the basis so race, color, national origin, age, disability, or sex, you can file a grievance with:
Katie Kravitz
Manager
Family Management, Intake & Scheduling
Address: 26210 Harper Ave. St. Clair Shores, MI 48081
Phone: 888-485-8636
Email: KKravitz@lumenkids.com
You can file a grievance in person or by mail or email. If you need help filing a grievance, Katie Kravitz, Manager Family Management, Intake & Scheduling, is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint portal available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail or phone at;
U.S. Department of Health and Human Services
200 Independence Avenue
SW Room 509F HHH Building
Washington, D.C. 20201
(800) 537-7697 (TDD)
Complaint forms available at http://www.hhs.gov/ocr/office/file/index.html.